The built in File Manager from the Admin section of your website is designed to upload files less than 3-5MB. If you need to upload larger files, then File Transfer Protocol (FTP) is necessary.

See the instructions below for using FTP on a PC to transfer large files to your website:

1. Use Internet Explorer on a Windows PC and type ftp://ftp.YOURDOMAIN.COM into the address window (of course you will replace "YOURDOMAIN.COM" with your actual domain name.)
2. Enter your user name and password when prompted. This is the User name and password that you use to enter the control panel and set up/adjust email.
3. If you see little yellow icons of folders, skip to step 4. If instead you see a sentence at the top of the browser that says something like, "To open FTP site in Windows Explorer, click page then open FTP site in Windows Explorer," simply follow those directions and you will then see little yellow icons of folders.
4. Open the wwwroot folder, then the Portals folder, then the 0 folder
5. Drag the large file into the 0 folder and drop it there (or copy and paste it). This will upload the file to your site.
6. Lastly, you will need to Synchronize Database And File System. To do this, log into the Admin section of your website. Then click on the Files link under the Common Tasks section at the top right of the Admin page. This will load the File Manager. Next click on the Synchronize Database And File System link to synch up your files.
7. Now the newly updated file will be available to you when you want to insert it into a page.

See the instructions below for using FTP on a Mac to transfer large files to your website:

FTP is a bit different on the mac. You actually need a third party program to make it work. There's a great (free) program called cyberduck that you can download at www.cyberduck.ch that will do the trick. Once you have it downloaded and running, follow these steps:

1. Choose Open Connection
2. For the server, type in ftp.YOURDOMAIN.COM (of course you will replace "YOURDOMAIN.COM" with your actual domain name.)
3. Add your Username and Password.  This is the User name and password that you use to enter the control panel and set up/adjust email.
4. Click Connect
5. Double Click on your wwwroot folder to open it, then the Portals folder, then the 0 folder.
6. Choose upload from the file menu and upload your files (or drag and drop them into the 0 folder)
7. Lastly, you will need to Synchronize Database And File System. To do this, log into the Admin section of your website. Then click on the Files link under the Common Tasks section at the top right of the Admin page. This will load the File Manager. Next click on the Synchronize Database And File System link to synch up your files.
8. Now the newly updated file will be available to you when you want to insert it into a page.